This policy explains what delivery costs, where we deliver, how long it takes and what your site needs. It applies to every order placed with Prime Shipping Containers.
Shipping cost
- Delivery is included in the price of every container and modified unit. There is no separate freight charge at checkout.
- Accessories ship with your container order at no extra shipping cost. Accessories are not sold on their own.
- Expedited delivery is available for $450.00. It must be approved by our team before purchase, and we confirm the expedited delivery date in writing.
- Extra charges only if your site needs them: if your placement spot can only be reached with a smaller trailer or a tow truck, an additional charge may apply. We quote it in writing before you pay, and you can cancel free of charge if you do not accept it.
Where we deliver
- We deliver within range of our depot network across the contiguous United States.
- We do not deliver to Alaska, Hawaii, Puerto Rico, U.S. territories or military (APO/FPO) addresses.
- Some areas of Montana and North Dakota are outside our delivery range.
- Your delivery address is checked when you submit your order. If we cannot deliver to it online, call us and our team will help.
Processing and delivery time
- Order review: after you submit your order, our team reviews it and emails your invoice, usually within 1 business day.
- Delivery: delivery typically takes 7–10 business days after your payment is received. Bank wire and Zelle payments are confirmed before delivery is scheduled.
- Our team contacts you to confirm the delivery date and placement details.
Where your order ships from
- Standard containers ship from the depot nearest to your delivery address. The shipping depot is confirmed on your order request.
- Modified containers (offices, cabins, storage units) ship from Graham, TX.
- Inventory is supplied by Container One. Orders are sold, shipped and delivered by Prime Shipping Containers.
Delivery methods
- Tilt-bed / roll-off: the trailer tilts back and the container slides into place. No help is needed from you.
- Customer assist: you provide an anchor point at the site to help slide the container into position.
Site requirements
- Straight, clear space: 110 ft for a 20ft container, 130 ft for a 40ft container, measured straight forward from the placement spot. The driver cannot turn within this space.
- Height clearance: at least 15 ft along the driving path and 22 ft along the unloading path.
- Width clearance: at least 10 ft along the delivery path.
- The ground must be firm enough for a loaded delivery truck. If a delivery truck gets stuck on site, the customer is responsible for the cost of getting it out or towed.
Damage in transit
Please inspect your container when it is delivered. If equipment is lost, stolen or damaged in transit, contact us right away and file a claim with the delivering carrier under U.S. Department of Transportation guidelines.
Delivery terms
DELIVERY.
PRIME SHIPPING CONTAINERS outsources delivery to local providers at or near cost to help simplify the purchase process for customers without trucks. Customer waives PRIME SHIPPING CONTAINERS of any/all liability associated with product delivery.
During the delivery process, the customer is able to request a specific location to drop the container. If a delivery truck gets stuck during the delivery of customer’s container/order, the customer is fully responsible for getting the delivery truck out or towed.
PRIME SHIPPING CONTAINERS “PRIME SHIPPING CONTAINERS” shall have no liability whatsoever for loss or damage due to late or delayed delivery. If Equipment is lost, stolen or damaged in transit the customer shall file claim with delivering carrier per US Department of Transportation guidelines.
Questions
Call (332) 318-2199 or email sales@primeshippingcontainers.com. See also our Returns, Refunds & Cancellations policy.
